A Day in the Life of a Clinic Manager

I have been in the working world for over 20 years now, and 15 of those were spent in business. I am new to this industry, just a little over a year and a half. I have to honestly say that this career is one I did not see myself having, but find myself truly lucky to be in. I have always been a pet lover and a pet owner, but there are so many areas that I did not understand until seeing the behind the scenes. Sometimes patients and clients react poorly to the vet profession. But,  I will be sincere I thought the same until my eyes were open.

This is a business, but not in the way that people may see it. For the doctors, technicians and veterinary assistants and our front staff to provide the best care for your pet, we need to make sure that we have the equipment and training is necessary in order to provide this. There are so many items that doctors need, bloodwork, X-rays, ultrasounds or other things to see what may be going on with your furry friend. Animals are very stoic and do not always show us when they are in pain, and tests like this will allow the doctor to find out what may be wrong and get a plan in place. They are 100% advocating for your pet and their care.

I see the concern in their eyes for not only the pet but the owner if they are receiving bad news. I also know the excitement they have for new pet owners. I see them cry when someone loses a beloved pet, but this usually happens after the client leaves the hospital. I have worked with some fantastic people over the years, but people who work in this industry are some of the most compassionate and caring people I have ever had the pleasure to work with. They genuinely love what they do.

So, the next time you think the industry is out for money, I hope some of the above makes you feel twice and realize that we are all doing what is best for your pet and their health.

Written by Robin Harnett, Site Coordinator