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The Adventure that is a Veterinary Hospital

Coming to work at Clayton Park Vet was an unexpected adventure for me. With my background in Kinesiology, I never thought I would ever find myself working at a Veterinary Hospital, but it turned out to be one of the best decisions I have ever made.

I started my journey as a CCS (Client Care Specialist) in September 2016.  Since then I have gained so much knowledge about animals and the veterinary industry.  Before working here I was only ever on the other side of the desk, coming in for my pet’s appointments.  It wasn’t until I became a CCS that I fully grasped what actually goes on in a veterinary hospital on a daily basis. Our hospital operates much like a human hospital, from routine appointments to surgeries, and (on a more regular basis than expected) emergency situations.

Much to my surprise, there is a lot more to my job than greeting patients and taking payments at the end of a visit.  Our relationship extends to the person at the other end of the leash; you become a best friend, a shoulder to cry on, and sometimes are just someone to listen and ensure them they are making the right decisions when caring for their animal.

From the good days to the bad, I have grown and learned so much, not only about this industry but about myself.  I wouldn’t change the time I have spent here for anything, it has been so rewarding in many ways and I have a much greater appreciation for what everyone here does, and I am lucky to work with the people that I do.

Written by Megan Rhindress, Client Care Specialist

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